Refund policy
📦 Return & Refund Policy – Glamina
At Glamina, we strive to deliver high-quality jewelry 💎
If something isn’t right, please review our policy below.
🎥 Proof Requirement (IMPORTANT)
To request any return or exchange, a 360° unboxing video is mandatory 📹
- Video must clearly show:
- Sealed package opening
- Product condition from all angles
- Without proper unboxing video, no claims will be accepted
🔁 Returns Policy
- We accept returns within 7 days of delivery only
- To be eligible for a return:
- Item must be unused
- Must be in the same condition as received
- Must be in original packaging
❌ Non-Eligible Returns
Returns will NOT be accepted if:
- Product is used or damaged by customer
- No unboxing video is provided
- Request is made after 7 days
💸 Refunds (If Applicable)
Once your return is received and inspected:
- We will notify you via email 📩
- You will be informed whether your refund is approved or rejected
If approved:
- Refund will be processed to your original payment method
- It may take a few business days for the amount to reflect in your account
⏳ Late or Missing Refunds (If Applicable)
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company (processing time may vary)
- Contact your bank
If you still haven’t received your refund, contact us at:
📧 glaminajewels77@gmail.com
🔄 Exchanges (If Applicable)
We only replace items if they are:
- Defective
- Damaged
📌 Important Conditions:
- Minor color or design variation from website images is NOT eligible for exchange
- Exchange will be processed only if the same product is available in stock
- If the same product is unavailable, the order will not be shipped / replaced
To request an exchange, email us at:
📧 glaminajewels77@gmail.com
📌 Final Notes
- All requests must be genuine and supported with proof
- Glamina reserves the right to approve or reject any return/refund request